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International Shipping Information

Author: Release time: 2025-05-29 08:59:13 View number: 17

1. Shipping Time

  • Processing time: Orders are shipped within 24 hours on business days (weekends/holidays will be delayed).

  • Shipping method: Default international courier DHL or FedEx (express upgrade available).

2. Shipping Coverage

  • Service areas: Major countries including North America, EU, Japan, South Korea, Australia, New Zealand, etc.

  • Customs duties: Some countries may incur customs duties, which are the recipient’s responsibility.

3. Delivery and Receipt
⚠️ Please inspect the package upon delivery! If the outer packaging is damaged, refuse delivery and take photos for evidence.
⚠️ If you authorize someone else to sign, it is considered accepted. Any later issues must be proven with an unboxing video.

Special Note

  • Return address: Different countries require returns to designated warehouses (provided after customer service confirmation).

  • Refund time: Refunds to credit card/PayPal typically take 3-15 business days.

  • Promotional items: Special policies may apply to promotional products.

Customer Service
⏰ Service hours: GMT+8, 9:00 AM – 6:00 PM, open all year round
Contact email: annawork132545@gmail.com

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